Customer Care Agent
Meath, Full Time
Customer Care Agent – Call Centre
Location – Meath
Salary – €27k
We are delighted to be assisting our client in recruiting Customer Care Agents to join their well-established team. Previous Call Centre / Customer Service experience is essential. The successful candidate should have very strong administration, communication and interpersonal skills.
- Inbound and outbound calls / emails / live chat communications related to a wide variety of customer inquiries.
- Offer support and solutions to customers in accordance with the company’s customer service policies.
- Monitor customer feedback to ensure best practice.
- Engage with customers in a friendly and professional manner.
- Have strong active listening ability.
- Other duties as requested.
- 1+ years’ experience in Customer Service / Call Centre essential.
- Highly proficient in Microsoft Office with excellent administration skills.
- Conscientious about deadlines with excellent organisational ability.
- Previous experience in utilities a distinct advantage
- Excellent telephone manner and customer service skills.
- Strong communication skills, both written and verbal.
- Candidate must have own transport due to location – No public transport access
Please send your CV in strictest confidence to Natasha at Office Buddies
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