Customer Care Agent

Meath, Full Time

Customer Care Agent – Call Centre

Location – Meath

Salary – €27k


We are delighted to be assisting our client in recruiting Customer Care Agents to join their well-established team. Previous Call Centre / Customer Service experience is essential. The successful candidate should have very strong administration, communication and interpersonal skills.


Role Responsibilities:

  • Inbound and outbound calls / emails / live chat communications related to a wide variety of customer inquiries.
  • Offer support and solutions to customers in accordance with the company’s customer service policies.
  • Monitor customer feedback to ensure best practice.
  • Engage with customers in a friendly and professional manner.
  • Have strong active listening ability.
  • Other duties as requested.


Candidate Requirements:

  • 1+ years’ experience in Customer Service / Call Centre essential.
  • Highly proficient in Microsoft Office with excellent administration skills.
  • Conscientious about deadlines with excellent organisational ability.
  • Previous experience in utilities a distinct advantage
  • Excellent telephone manner and customer service skills.
  • Strong communication skills, both written and verbal.
  • Candidate must have own transport due to location – No public transport access


Please send your CV in strictest confidence to Natasha at Office Buddies




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