Trade Counter Sales

Baldonnell, Full Time

Monday to Friday

Salary + Commission

Career Progression

Office Buddies are currently recruiting for a Trade Counter assistant to join our clients growing team in Dublin. Candidates must have previous experience in a Trade counter / Sales role, must be highly organised and have excellent attention to detail as well as very strong communication and interpersonal skills. OB22



The candidate must have a positive attitude to sales and customer service and the ability to work in a pressurized environment. The core focus of the role relates to customer service & administration.
The role will require the candidate to:

  • Deal with trade counter & phone enquiries
  • Co-ordinate with the purchasing, warehouse and transport teams to ensure complete order processing
  • Maintain orderly records of all dispatch, pod’s and picking dockets
  • Work closely with colleagues on the internal sales desks across all product portfolios
  • Maintain orderly work space
  • Resolving queries with customers directly or via the sales team and come to a successful conclusion
  • Completion of other sales and administrative tasks relating to the sale and distribution of products to the customer base  
  • Handle returns or complaints  
  • Listen to customer’s questions and concerns, and provide answers or responses



  • 2/3 years’ experience of trade counter / administration, preferably in the builders merchants industry
  • The candidate should be at ease with computerised sales order processing systems and possibly have a builders’ merchant trade background
  • Self-motivated, with an ability to work as part of a team
  • Strong organisational and communication skills
  • IT skills associated with Microsoft excel packages (word and excel)
  • Knowledge of customer service principles and practices


The successful candidate will demonstrate flexibility, agility and be passionate about what they do. Our client is looking for someone who will make a positive difference when joining the team.

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