Call Centre Agent

Meath, Full Time

Call Centre Agent

Location – Slane, Co. Meath

Salary €27k


We are currently recruiting for experienced Call Centre Agents to join our clients well established team. Previous Call Centre experience is essential. The successful candidate must be highly organised and have excellent attention to detail as well as very strong administration, communication and interpersonal skills.


Role Responsibilities:

  • Inbound and outbound calls / emails / live chat communications related to a wide variety of customer inquiries.
  • Offer support and solutions to customers in accordance with the company’s customer service policies.
  • Monitor customer feedback to ensure best practice.
  • Engage with customers in a friendly and professional manner.
  • Have strong active listening ability.
  • Other duties as requested.


Candidate Requirements:

  • 1+ years’ experience in Customer Service / Call Centre essential.
  • Highly proficient in Microsoft Office with excellent administration skills.
  • Conscientious about deadlines with excellent organisational ability.
  • Previous experience in utilities a distinct advantage
  • Excellent telephone manner and customer service skills.
  • Strong communication skills, both written and verbal.
  • Candidate must have own transport due to location – No public transport access


Please send your CV in strictest confidence to Natasha at Office Buddies



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